Your administrator sends one email at $0.08 and calls it notice. We run the other 23 touches: personal claim links by SMS and email, a cadence that ratchets to the claims deadline, and an AI agent answering every reply. Behind your administrator or direct for class counsel. No rebates, no float, no prepaid cards.
Direct-notice settlements with a known class list should not have single-digit claims rates. They do, because the notice plan is built around a vendor's cost per touch, not the class's likelihood of acting.
"The class doesn't experience a notice plan. It experiences a text on Tuesday, an email on Friday, and a reply that gets answered. That is the whole difference between 9 percent and 25 percent."
Half your class gets the administrator's standard notice. Half gets our program. We bill on the difference, and you walk into the fairness hearing with a controlled comparison.
The administrator's email and postcard. Whatever your claims rate was going to be.
Personal claim links, ratcheting SMS and email, AI agent on replies. $1.00 per valid claim above the control rate. Or $0.35 to $0.50 per class member flat.
Same stack under every one: native document signing, SMS and email delivery, AI voice where permitted, and an AI agent handling inbound replies on text, email, and web chat. Priced per unit. Never a share of the fund or the fee.
The reminder and reply layer behind the administrator of record. Personal claim links, pre-filled claim forms from the class list, OTP and device checks, ratcheting cadence through the claims deadline, uplift dashboard for the fairness hearing.
Conditional certification opens a 60 to 90 day window. The employer produces the list. Every worker who signs the consent-to-join form is money for the collective. Personal signing link, ratcheting cadence to the opt-in deadline, agent answering "is this real" and "what does this mean for my job."
Deficiency letters go out by mail and die there. We turn each deficient claim into its own cure sequence: personal link, upload from a phone, sign the attestation, done. Sold to administrators as a bid line and to class counsel watching the valid-claims count.
Uncashed checks age into escheatment, or into the residual fights that put four administrators in an MDL. We re-contact the payee by text and voice, verify identity, capture a payment election, reissue as e-check or ACH, and report the recovery. Interest stays with the fund.
Replace the IVR and the per-minute call center. The agent runs on the settlement documents and each claimant's status, on SMS, email, and web chat, with optional voice. Escalates outside scope. Full transcripts for the declaration. Disclosed as AI on first contact.
Payment election, W-9 collection, e-signature, 1099 generation, e-check and ACH, escheatment reporting. Postage at cost, no markup, no rebates, no prepaid cards, no dormancy fees. Say that in your next proposal and watch who can't match it.
Signing campaigns bill $9.99 per fully signed claimant (release or consent plus closing statement, both executed), stepping up to $11.99 on every signed claimant if we reach the threshold you set. Miss it and $9.99 is all you pay. Uplift pricing bills per valid claim above the control rate. Everything runs against a written outreach schedule. $1,200 engagement minimum. See Terms.
You keep the appointment, the QSF, the affidavits, and the client. We white-label the outreach engine, the AI contact center, deficiency cure, and stale-check recovery under your name. Your bid projects a higher claims rate at a lower per-member cost, and your call-center line drops from $0.20 a minute to $0.40 a conversation.
A real 60-day campaign, phase by phase, with the actual message copy. A vendor that meters every touch can't run this. We own the stack, so the twenty-fourth touch costs what the first one did.
No. We run the outreach, reminder, and reply layer behind the administrator of record, either as a line in their bid or as a supplemental notice cost paid by class counsel. They keep the appointment, the QSF, and the affidavits. We move the claims rate.
We split the class list. Half receives the administrator's standard notice; half receives our program. We bill $1.00 per valid claim above the control group's rate. You only pay for claims we caused, and the comparison goes in your fairness-hearing papers. If you'd rather not split, $0.35 to $0.50 per class member flat covers the full program.
We position SMS as a supplement to email and mail, never the sole channel, with delivery and read metrics reported in the notice declaration, which is what the Rule 23 guidance asks for. Every SMS carries opt-out, honored instantly. Where the class list has phone consent from the underlying relationship, courts have been receptive to supplemental digital notice; we'll draft the language with your notice expert.
We take direct-notice matters with a known class list. Personal claim links, OTP, and device checks on every claim. We decline media-notice matters with unknown class populations until a scoring partner is in place, because that's where the fraud waves hit.
$1,200 per matter. For the AI contact center, the flat per-matter price already exceeds it.
Call Kasia Michalek directly, or send the details below. Class counsel and administrators both land with her.
National Account Manager, GroupSettle
(813) 737-7025